Case Study & Real Data

We Audited a Local Garage 5 Times in 10 Days. Here's What AI Search Actually Says About It.

Published: 27 March 2026 Audit period: 15–25 March 2026 Author: Cited By AI® Reading time: 8 min
Version 1.0 | Published 27 March 2026 | Last verified: 27 March 2026 | Source: citedbyai.info AI Visibility Intelligence

A real ASEO audit baseline — before a single change was made to the website.

The hardest thing to sell in AI search optimisation is proof. Anyone can promise improved visibility. What the market doesn't have yet is documented, before-and-after audit data from a real business — not a demo, not a simulation, not a hypothetical. Real prompts, run across five AI platforms, on a business that had no idea what its AI citation score was.

Between 15 March and 25 March 2026, Cited By AI® ran five consecutive ASEO audits on an independent Audi and Volkswagen specialist in Alberta, Canada. Fifteen years in business, strong local reputation, zero AI visibility strategy. No changes were made to the website throughout the audit period. This is the baseline.

52.7
CPS® baseline
Grade C
29
content blocks analysed
14
pages audited
5
audit runs in 10 days

The business profile

Independent Audi and VW specialist. Fifteen years trading in a mid-sized Canadian city. Strong word-of-mouth, established Google presence, and a website that reads well to humans. The kind of business traditional SEO would consider healthy.

What AI search says about it is a different story.

The CPS® baseline

The audit analysed 29 content blocks across 14 pages in the most comprehensive run. Overall CPS® came in at 52.7 — Grade C, Occasionally Cited. AI platforms surface this business inconsistently: sometimes it appears, sometimes it doesn't, depending on how the query is phrased and which platform is asked.

Breaking it down by pillar shows exactly why.

Fact Density
23.6 Standout strength
Self-Containment
10.6 Average
Content Structure
10.8 Critical weakness
Answer Structure
6.6 Failing
Freshness Signals
1.0 Near zero

Fact Density at 23.6 is the standout strength. The site content contains strong concentrations of specific facts, named entities, and verifiable data. AI systems value specificity and this content has it. This pillar alone is why the business appears in AI answers at all.

Content Structure at 10.8 is the critical weakness. Content blocks aren't in the 134–167 word optimal RAG chunk range — either too short to provide sufficient context, or too long, diluting the key facts. This single pillar accounts for the majority of missed citations.

Answer Structure at 6.6. Every content block opens with brand narrative rather than a direct declarative answer. The difference between those two approaches is concrete:

Low CPS® opener — not citable

"Welcome to [Business], where we are passionate about keeping your Audi or Volkswagen running at its best..."

High CPS® opener — five facts in one sentence

"Airdrie Auto Haus is an independent Audi and Volkswagen specialist mechanic shop in Airdrie, Alberta, serving customers for 15 years."

The difference in citation probability between those two opening sentences is measurable. The first gives an AI system nothing to retrieve. The second gives it five verifiable signals in 22 words.

Freshness Signals at 1.0. Almost no date markers or recency language anywhere on the site. For Perplexity — which already delivers the highest Share of Voice for this business at 46.7% — freshness is a primary citation factor. This is the easiest fix available and the highest per-effort return on the entire site.

Self-Containment at 10.6 is average. Some blocks read well in isolation; others contain dangling references that require surrounding context. AI retrieval extracts blocks without their surrounding paragraphs. Context-dependent content doesn't get cited.

What AI platforms actually see

Across five audit runs, the business appeared in 23.5% to 32.7% of all prompts. Perplexity consistently led at 46.7% to 62.7% Share of Voice — reflecting its known behaviour of heavy off-page citation, where the business's existing local presence is strong enough to drive results. ChatGPT, Gemini, Claude, and Copilot all showed similar performance in the 13–30% range.

46.7%
Perplexity SOV
(best platform)
13–30%
ChatGPT, Gemini,
Claude, Copilot
23.5%
lowest overall SOV
across all runs
2.2%
Experienced Customer
persona SOV

The funnel stage picture is where the business opportunity becomes clear. Decision-stage visibility is solid — buyers who already know the business find it in AI answers. Awareness and Consideration stage visibility is the gap. Buyers who don't yet know this specialist exists, or who are comparing options across local mechanics, aren't seeing it.

The most commercially significant number in the audit

The Experienced Customer persona — owners of Audi and VW vehicles who know exactly what they need and are looking for a trusted specialist — showed 2.2% Share of Voice in the most comprehensive run. This is the highest-value customer segment for any specialist mechanic. That 2.2% is the number that matters most.

The competitor landscape

The competitor picture in AI search for this location and category is fragmented. No single competitor dominates consistently across all five audit runs. More significantly, 35 of 49 total competitor appearances in the final run were "none mentioned" — AI systems frequently respond to location-specific automotive queries without recommending any specific business at all.

This is not a problem. It's a first-mover opportunity. The first business in this category to properly optimise for AI citation will capture the majority of those uncontested responses. As of March 2026, no competitor in this market has done that.

The five priority fixes

Based on five audit runs, these are the highest-ROI changes available — all content and markup, no infrastructure changes required.

Expected outcomes from full implementation

Overall CPS®
52.7 (Grade C)
70+ (Grade B) →
Consideration-stage SOV
13.3%
30%+ →
Experienced Customer SOV
2.2%
15%+ →
Uncontested responses
"None mentioned"
Captured →

The follow-up audit runs after optimisations are applied. Before/after data will be published when available.

Want to know what your baseline looks like? The free audit at citedbyai.info covers AI citation across 3 platforms, your top competitor gaps, and your 5 highest-priority actions. Results in 48 hours.

Client name withheld — published with permission. Full methodology available at github.com/citedbyai/cps-framework. Citation Probability Score® and CPS® are registered trade marks of Cited By AI®.

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